Jan Sanders, 51, from Priest Lane, Shenfield, said: "I think weaccept that we have to pay more but I don't know if there is anyimprovement and what's frustrating is that there's often not aservice at all."
Bank employee Geoff Wallis, 51, from Hutton, said: "I am shockedby the rise, especially when people are not getting pay rises andusually twice a week you have to stand all the way."
London Cameraman, Glenn Evans, 46, said: "Has there been a sixper cent increase in the quality of service? There does not seem tobe any improvement in the service."
Kevin Dunn, 58, an insurance broker from Billericay, said: "Ithink it is really disgraceful. They treat …
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